Munster Ticket Upgrade 7th October 2017

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Clermont
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Munster Ticket Upgrade 7th October 2017

Post by Clermont »

Anyone else having trouble upgrading their season ticket for the Munster match in the Aviva?

I've logged in a few times today (different computers, different browsers) and I keep getting stuck on the "Select New Seats" screen -endless "loading" and the circular dots

Thanks
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R-Dog
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Re: Munster Ticket Upgrade 7th October 2017

Post by R-Dog »

Got through myself no bother just after it opened at 2 yesterday. 2 mates couldn't get through though trying all evening

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Blue not red blood
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Re: Munster Ticket Upgrade 7th October 2017

Post by Blue not red blood »

YEP SAME PROBLEM

Leon Yespmed
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Re: Munster Ticket Upgrade 7th October 2017

Post by Leon Yespmed »

I couldn't get through either yesterday.
Problem seems to be with certain browsers, I got through with Internet Explorer eventually.
Ticketmaster said that Chrome is having problems in particular.

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Eve
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Re: Munster Ticket Upgrade 7th October 2017

Post by Eve »

Cheers for the tip. Chrome was killing me. No prob with ie
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Dexter
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Re: Munster Ticket Upgrade 7th October 2017

Post by Dexter »

Presale started at 10. TM not working properly at all. Complete fiasco, as usual.
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wexford bohs
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Re: Munster Ticket Upgrade 7th October 2017

Post by wexford bohs »

What's the point of having the option of an additional free seat if you can't pick where you want it. Makes no sense and renders the whole initiative almost pointless. I was going to get one for my brother but there's no point if we are going to be sitting in different parts of the ground.

DaibheadB
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Re: Munster Ticket Upgrade 7th October 2017

Post by DaibheadB »

Did the option for extra seats not previously allow you to move your allocated seat AND purchase an extra one next to it? The site today only seems to allow you to pick a new seat next to your allocated one if it's free, or buy two new seats by paying for both, in addition to the seat allocated as part of the season ticket.

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Grumpy Old Man
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Re: Munster Ticket Upgrade 7th October 2017

Post by Grumpy Old Man »

wexford bohs wrote:What's the point of having the option of an additional free seat if you can't pick where you want it. Makes no sense and renders the whole initiative almost pointless. I was going to get one for my brother but there's no point if we are going to be sitting in different parts of the ground.


Hence my disappointment at the cynicism of the gesture. It is effectively useless for Anglesea and Grandstand ST holders. They should have given all ST holders credit in their ST accounts.
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Leoslovechild
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Re: Munster Ticket Upgrade 7th October 2017

Post by Leoslovechild »

Grumpy Old Man wrote:
wexford bohs wrote:What's the point of having the option of an additional free seat if you can't pick where you want it. Makes no sense and renders the whole initiative almost pointless. I was going to get one for my brother but there's no point if we are going to be sitting in different parts of the ground.


Hence my disappointment at the cynicism of the gesture. It is effectively useless for Anglesea and Grandstand ST holders. They should have given all ST holders credit in their ST accounts.


yep even though the seats next to me are available as soon as I try to use the code it is no longer available.What a p*sser

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icebaby
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Re: Munster Ticket Upgrade 7th October 2017

Post by icebaby »

Where do you get to try this? I have tried every option in my account that I can see and can't get any option to use the free ticket at all. There is a box for a promo code but neither of the 2 I have work, it seems to be for extra season tickets only
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icebaby
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Re: Munster Ticket Upgrade 7th October 2017

Post by icebaby »

Just realised I should have been using the link in last email rather than my account
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johng
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Re: Munster Ticket Upgrade 7th October 2017

Post by johng »

Same horsesh1t for Exeter game.

Tried 5 different browsers 3 computers. Even tried safari on a mac such was my exasperation.

Spinning dots on all browsers on all platforms.

TicketBastard couldn't manage a good chyte

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Gavlar
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Re: Munster Ticket Upgrade 7th October 2017

Post by Gavlar »

Same. It's almost like they don't want us to be able to change seats from the sh1t seat they assign us! Is it working for anyone?

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johng
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Re: Munster Ticket Upgrade 7th October 2017

Post by johng »

Gavlar wrote:Same. It's almost like they don't want us to be able to change seats from the sh1t seat they assign us! Is it working for anyone?

Got through eventually on a 4th pc. Internet explorer worked while simultaneously refusing to work on the rest. 2 hours later though and all the good seats were gone.

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Xanthippe
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Re: Munster Ticket Upgrade 7th October 2017

Post by Xanthippe »

johng wrote:
Gavlar wrote:Same. It's almost like they don't want us to be able to change seats from the sh1t seat they assign us! Is it working for anyone?

Got through eventually on a 4th pc. Internet explorer worked while simultaneously refusing to work on the rest. 2 hours later though and all the good seats were gone.


I tried Firefox, Chrome and Explorer on my work pc - got the spinning dots on all three so gave up and phoned the LR ticket office - all sorted in two minutes with absolutely no hassle thanks to Martin
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Gavlar
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Re: Munster Ticket Upgrade 7th October 2017

Post by Gavlar »

Xanthippe wrote:
johng wrote:
Gavlar wrote:Same. It's almost like they don't want us to be able to change seats from the sh1t seat they assign us! Is it working for anyone?

Got through eventually on a 4th pc. Internet explorer worked while simultaneously refusing to work on the rest. 2 hours later though and all the good seats were gone.


I tried Firefox, Chrome and Explorer on my work pc - got the spinning dots on all three so gave up and phoned the LR ticket office - all sorted in two minutes with absolutely no hassle thanks to Martin
Yeah I've dealt with people in the ticket office before and they really are great. Feel sorry for them as they probably get a lot of flack over stuff like this. Joe in sportstickets in Ticketmaster sorted me out this time...something to do with Flash settings...i don't really do IT! Not too many decent seats left now however.

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johng
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Re: Munster Ticket Upgrade 7th October 2017

Post by johng »

I work IN IT.

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IanD
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Re: Munster Ticket Upgrade 7th October 2017

Post by IanD »

johng wrote:I work IN IT.


Are you banned from Newstalk? :twisted:
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Grumpy Old Man
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Re: Munster Ticket Upgrade 7th October 2017

Post by Grumpy Old Man »

Worked fine for me on Chrome in Windows 10 (this was at 10:00 yesterday).
A proud Winsome Fluter

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